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Title

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Medical Billing Associate

Description

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We are looking for a detail-oriented and organized Medical Billing Associate to join our healthcare administration team. The ideal candidate will be responsible for ensuring accurate and timely submission of medical claims to insurance companies, resolving billing issues, and maintaining patient records. This role requires a strong understanding of medical terminology, billing codes, and insurance procedures. As a Medical Billing Associate, you will work closely with healthcare providers, insurance companies, and patients to ensure that billing processes are handled efficiently and in compliance with regulations. You will be expected to review patient records, verify insurance coverage, and follow up on unpaid claims. Your ability to communicate effectively and manage multiple tasks will be essential to your success in this role. Key responsibilities include preparing and submitting claims, correcting billing errors, posting payments, and responding to billing inquiries. You will also be responsible for maintaining confidentiality of patient information and staying updated on changes in billing regulations and insurance policies. Experience with electronic health records (EHR) systems and billing software is highly desirable. This position offers an opportunity to contribute to the financial health of a medical practice while supporting patient care. If you are analytical, detail-focused, and have a passion for healthcare administration, we encourage you to apply.

Responsibilities

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  • Prepare and submit medical claims to insurance companies
  • Verify patient insurance coverage and eligibility
  • Correct and resubmit denied or rejected claims
  • Post payments and reconcile accounts
  • Communicate with insurance companies and patients regarding billing issues
  • Maintain accurate and up-to-date patient billing records
  • Ensure compliance with billing regulations and policies
  • Use billing software and EHR systems effectively
  • Assist with audits and reporting as needed
  • Respond to billing inquiries in a timely manner

Requirements

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  • High school diploma or equivalent; associate degree preferred
  • 1-2 years of experience in medical billing or healthcare administration
  • Knowledge of medical terminology and billing codes (ICD-10, CPT)
  • Familiarity with insurance procedures and claim submission processes
  • Proficiency in billing software and EHR systems
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service skills
  • Ability to handle confidential information with discretion
  • Problem-solving skills and ability to work independently
  • Understanding of HIPAA regulations

Potential interview questions

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  • Do you have experience with medical billing and coding?
  • Are you familiar with ICD-10 and CPT codes?
  • What billing software have you used in the past?
  • How do you handle denied or rejected claims?
  • Can you describe your experience with insurance verification?
  • How do you ensure accuracy in billing records?
  • Have you worked with electronic health records systems?
  • What steps do you take to maintain patient confidentiality?
  • How do you prioritize tasks in a busy billing environment?
  • Are you comfortable communicating with patients about billing issues?